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KSS / HSbrand changing shop date help

February 01, 2017 03:06AM
How do I go about rescheduling a shop on Sassie for HSBrand, when I signed up there was a range of dates and I picked this Friday but now I would like to change the shop for Sunday.
I have emailed from the original shop email and used the Sassie Help button when it takes me to confirm the shop, instead of confirming I wrote a note to change the date.
But I have not heard anything yet.
TIA
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More Discussions About Kern Scheduling (All Companies)
February 01, 2017 03:09AM
A drawback to the Sassie platform is the scheduler has to make any changes for you.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
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February 01, 2017 03:59AM
Keep in mind that though there WAS a range of dates, depending on how many assessments the location requires, you may not be able to change your date. The client may not allow multiple assessments on the same day for example, or a certain amount a days between assessments.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson
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February 01, 2017 05:06AM
I just re-read the OP. Instead of going through the confirmation email try the Help/Contact link in the shop on Sassie. A trick someone here taught me, send a copy to yourself by adding a comma after the email address of the scheduler and insert your own email address. It is the only way to have a record. Another option, if you have a direct email from the scheduler you can reply. In that case I would add or change the subject line to indicate it is urgent and an extension is needed.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
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February 01, 2017 05:31AM
I just went on the KSS website and looks like they have phone numbers for all the schedulers so I will give her a ring tomorrow.
@isaiah58 I think it's one shop per location it's the movie shop, and every time I've taken one it disappears. I have had a hard time getting the locations near me the last few months the min it comes out it is taken =(
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February 01, 2017 07:23AM
I hope Sunday is a open day for you to preform this shop. Someone else may be preforming ths shop on Sunday, You may be out of luck.
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February 01, 2017 12:48PM
@aayaey wrote:

I think it's one shop per location it's the movie shop, and every time I've taken one it disappears. I have had a hard time getting the locations near me the last few months the min it comes out it is taken =(

If this is the movie chain HS does, each theater is only shopped once per month so changing the date should be possible. This month I think the date range was 2/1-5. A note for the future, with these shops, I always select the last date in the series (if 1-5, I select 5, if 1-8, I select 8). When scheduled, it shows up as first date to shop 1st, last date the date I picked.
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