@guanadu wrote:
I just sent the help desk a rather scathing email complaining about the new and super awful site. Where is the reschedule button? Where is the payment history button? Where is the upload receipts/sign CPI button? I told them in my email that I spent ten minutes on their site looking for the above mentioned buttons and that the site was SUPPOSED to be user friendly and easy. I have not had the opportunity to report any shops on the new site yet and I am NOT looking forward to doing a report. They will probably kick me out as a shopper but I'm not about to do work for a company who just made easy job selection, payment and reporting difficult. I did ask rather strongly that they bring back the old site.
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I was just moved to the new site last Saturday with 2 reports due that morning. I gritted my teeth and prepared for the worst because I had heard bad things. Well, photos take a long time to upload but that's really my only complaint. I initially let panic take me, thinking that everything was not available to me any more, but that's simply not so. Everything that was on the old website is available on the new website. You just have to familiarize yourself with the site.
1. You now upload receipts and sign the CPI in the report. It's all done at one time before you submit the report. It actually is easier and makes a lot more sense. I do hate how long it takes photos to upload, though.
2. The reschedule is under View Assignment Details. When you click on the shop in My Shops, click View Assignment Details. The information for that shop comes up, showing scheduled date, etc. Directly under that are two large buttons: Reschedule and Cancel Assignment.
3. To find Payment History, go to My Account. There are two subsections: Account Details and Payment Details. Under Payment Details, you will find all the same information that was on the old site.
Except for the photo loading delay, I actually like the new site. It's streamlined. You no longer have to go 3 different places to submit a report.