Don't you know that Maritz is technology-challenged? Do you really think one of their team members has the ability to log on to the Internet and read this forum? It would be better (but no guarantee) if you sent an email to the team mailbox or somehow get in touch with their IT department out of STL. Not an easy task though.
I just accepted a whole bunch of green gas station routes for this month. I haven't tried the app yet, from what I have read in the forum it doesn't sound to promising. So for those of you who have done these green gas stations using the app, would you say it is easier using the app or should I just stick to the paper method. I might do just one shop on an off day and just see how it goes. Has anyone had any of the shops returned for anything? I am just curious if they are complaining about any of the pictures or if there has been any glitches so far.
We dont have green gas stations where I live but I have used it a lot for the yellow and the blue stations.
I had problems with the app freezing up and a few times, pictures were not submitted. Since I love having the report completed onsite, I just login into the Martiz website from my ipad and complete the report just like I would do at home.
I actually spoke with a member of the app team today as well as someone regarding their new editors.
Regarding the latter, shoppers are not the only ones frustrated. It seems they are getting a lot of complaints about the editors as well as shoppers saying they will no longer work for the company. Whether that results in change is yet to be seen.
The app team member was from a different generation than what we are used to dealing with at Maritz. Very different experience. I'm convinced we will see significant improvements with the app.