@lookatkr wrote:
The contract I signed through isecretshop said they pay within 30 days of shop date. They are more than are more than a month late. They do have a number of late pay complaints. You may think it's OK to get paid late---I don't. I'm expected to turn the report in within hours of the shop and I expect to be paid as agreed. They don't pay me penalties when they are late to pay--but they sure expect lighting speed reporting. It has to go both ways.
Actually, unless you signed a different contract through isecretshop than the one I signed (and which is currently available on their website), the contract says MSI prepares and mails a check at the end of the month following the month in which the work was performed, meaning if you performed a shop in January, they would create a check February 28 and mail it. Mail time might take 7-14 days.
Quote from the ICA:
"MSI currently disburses a client’s payment for any completed project at the end of the month following the month in which the project is completed, and all payments are issued by check and sent via the USPS."
ALSO - and very important, you won't get paid until you have provided a W4 to MSI showing your SS# or EIN. Since that tax information is not entered on the isecretshop site, it must be faxed or emailed directly to the company. Have you done that?
Quote from isecretshop Provider Contracts and Polcies:
"In order to complete a shop for a Mystery Shopping Provider (MSP), you must digitially approve their contract.
In order to be paid by an MSP in the United States you will need to provide tax information required by the IRS. You can wait to provide this until after you have done a shop or spoken with the MSP. You can also do this by phone by calling the MSP directly.
You will need to provide your tax information to each MSP individually. iSecretShop does not collect or share your tax information between MSPs. We will, however, archive your photo identification so you do not need to resubmit it to each MSP."