bg has aptly described the MSC's specialty and preferences for forming long term relationships with shoppers. Starrynight is right on the money about the mentors. The scheduler/mentor is also a corporate manager in each case. Moreover, in many instances the scheduler/mentor has actually, repeatedly shopped the locations for which they are scheduling, so can be particularly helpful if asked for advice. Shoppers even have their personal cell phone numbers. When I started out, I had lots of question and was able to call in and get advice and decisions, while on site, even weekends and nights. (Actually, like most of their shoppers, I am still in very frequent contact when out in the field.) In addition, unlike most schedulers, these folks have direct contact with the clients' managers for each region, so if that person needs to be contacted (rarely), there is no intermediate step that would delay a response. Gotta love that level of shopper support.
Their shops are ALL about cash integrity, and may not be for everyone, since the very few interactions/observations that are absolutely required (where did the money go and who handled it?) may just not be your cup of tea. But if you are fascinated by the ingenuity of how (and how easily) cash disappears in that industry, the shops become addictive.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.