Shop instructions say:
>Required Day/Time/Meal
>Saturday lunch - dining shop, eat in general dining area (1 pm - 2:30 pm)
I've worked with this MSC many times, but this was the first time shopping this new restaurant.
Many times I've had issues parking and barely squeak by to ARRIVE by the end of the time interval. I have NEVER heard that I must LEAVE by the end of the period. That seems rather out of my control. I could have a 45-minute wait for a table, or very slow service.
I left my house (2-3 miles away) at 1:45-ish. Ran into a lot of traffic. This place is new, and I spotted it at about 2:10. There was no dedicated parking, so I had to make a U-turn and park on the other side of the busy street at a meter. I luckily found someone pulling out. I paid $1.75 for another hour, scooted across the street and noted the time was 2:29.
I couldn't believe my luck! I just made it. Sat down, spent way, WAY more than I typically do on lunch, spent 2 hours filling out the new report, and now I'm told disqualified because 'not completed within scheduled times.'
I have even discussed with a different scheduler from the same company that I was nervous about making a shop (different one) because of the parking being so unpredictable, and whether it was okay if I arrived a few minutes late. She was fine with it.
Anywhere I've shopped, the times were always ARRIVAL TIMES. If they want you out by a certain time, they should specify that.
Of all shops for them to make this decision, they pick one that is 3-4 times what I typically spend.
The MSC is Advanced Feedback, if it matters.