Travelling for Shop only to find location closed...

I accepted a shop for a pretty good amount of money (to me anyway) to drive 2 hours round trip. I picked up a couple others on the way to help make it worth it. I get all the way there and find out that the location was closed. It was 2 in the afternoon and it was a well known fast food place. I even called that morning to see if they were open and they verified yes. SO!!! I get there and the sign out front says NOW CLOSED. There are people there and cars in the stalls. I even verified with an employee and they were cleaning out the kitchen and throwing food away.

Whomever did the QC on this one cut my fee in HALF, as it says on all assignments, if the location is closed yada yada. What I don't get is why a QC evaluating a location closed IN MY TOWN has given me the full fee when this QC cut it in half because, you know, "rules".

Has anyone had luck with getting them to reverse a decision like this? I would never have driven that far for the cut fee. Even with the others I picked up.

Thanks.

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I've never even received half for a closed location. Either no compensation or a $3 fee.

Did they give you a reason why the restaurant was closed?

Hope you took pics of the sign.

Did you find out why it was closed? Did you go after hours? Was there a time frame for the shop? It seems strange that a shop would be CLOSED during regular business hours unless the Health Dept had made a visit.

If employees were present they could of told you why they were closed, especially if there are customers still present.

And DID you take pictures? Was the closure for good or for a future inspection to verify good Health habits. I hope the customers present receive their food free or knew why the retail was closing.

You are working for the wrong MSCs. Most will pay the full fee. A few will reduce the fee, but the entire bonus will be paid. Only one I know of will also reduce the bonus.

@eyelove2shop wrote:

I've never even received half for a closed location. Either no compensation or a $3 fee.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

Can you point me in the right direction?

@LisaSTL wrote:

You are working for the wrong MSCs. Most will pay the full fee. A few will reduce the fee, but the entire bonus will be paid. Only one I know of will also reduce the bonus.

@eyelove2shop wrote:

I've never even received half for a closed location. Either no compensation or a $3 fee.

I've always gotten half fee and have had similar experiences. Call ahead--say they are open until 4pm, get there at 1 or 2 with closed signs hanging. It stinks, but at least they also paid the toll booth fees. There are companies who will pay full fee though.

MegglesKat

I did take pictures of all closed signs as well as the full pictures with cars in the parking lot. I did not receive a closing reason from the kitchen staff, so I have nothing but my pictures to go off of.

The thing about this MSC is that they don't make it easy to contact someone or to ask questions about what QC does on a shop. Basically, what they say goes. If you disagree, you get a black mark... I've learned a lot in the last few months, so this is just another lesson to add to my list!

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Travelling for Shop only to find location closed...

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