Hi all,
I've been using Gigspot with a couple companies and until now it has worked out ok. Last night I did a shop at a well-known retail store and after a really awesome experience, I wrote up a great report giving lots of kudos to the staff. Gigspot app deleted the report when I hit the "Check Complete" button! It saved RANDOM answers like the uploaded receipt, and a yes/no button here and there. I was upset, obviously, but I tried it again. Same thing happened! I gave up and tried to access the report on my laptop using a browser and while it didn't delete the report (thankfully), it wouldn't let me submit it, either. This morning, to my relief, the green "Submit" button popped up. Finally! I'm sharing my experience so that if you are using Gigspot in the near future, and have narratives, it may be worth your while to copy and paste your crafted paragraphs into another doc in case this happens to you. The third and final report the company received is a sadly a skeleton of the original work. 2 hours in for a $25 shop after the time invested in traveling there and shopping was not what I bargained for. I sent the MSP an email to let them know what happened, not that it gives me my time back at this point.
Maybe they were updating a server late last night, who knows. But be mindful, whether you are using Gigspot's phone app or browser URL, and good luck