I had an issue with them recently although the contact was very responsive to my emails. It had been about 3 months since the shop date. They said I did not input my PayPal email address. It still took about 2 weeks after that to be paid. The problem stemmed from having to sign up on their two different sites -- AQ Services and AQ Worldwide. My profile was complete on one site and incomplete on the other. So, in short, I can't tell you what their "normal" payment schedule is.