@spicy1 wrote:
Mod note: Quoted post removed as it breached the Forum guideline which states, "Do not reveal the clients of mystery shopping companies". Additionally, it is usually an ICA violation to name both the MSC and client.
Depending on how large the file was, it's entirely possible they cannot read the prices from what you send. I know from my phone, sending "actual size" makes it much easier to zoom in than the typical medium setting I attach photos at. Even though you can zoom in on your device, they might get it all fuzzy on their end. Just an FYI.
Doing what I can to enhance the life of my family! I LOVE what I do
I am really sorry to hear that Seelevel has gone downhill....I used to do shops for them with no problems but then they recently ramped up their POV requirements to something I could not provide - they wanted photos of the outside of retail shops with the store address number and the name of the particular store in the same photo and in Phoenix, the outside of retail stores are not set up this way. So I ran and have not done any further shops for them to avoid issues as I had a feeling things were sinking behind the scenes. I'm glad I ran but I'm also bummed that such was necessary.....Seelevel was never lucrative for me per se but they did have one men's clothing store client I did like to shop, along with a shoe store shop here and there and a few mall client shops. I hope they can turn things around, or perhaps get bought out by a better run/better organized company. Time will tell and we all have to do what is best for our businesses here but for me? I will sit out shops from Seelevel until further notice, so for those shopping Phoenix, I am not competition for you as far as Seelevelhx goes.@nixkit wrote:
Let me know if you manage to get anyone. See Level used to be awesome but the past few months have gone way downhill. They rejected two of my shops invalid POV's, which make no sense because I followed the instructions and provided even 1 extra POV than what they had asked for. I never got a response or contact after trying multiple times to talk to them about it. Even if they would have just told me *why* they thought my POV was invalid, I would have been satisfied, but instead they lash out then run away with their tail between their legs and don't respond to reason.
I will say that when I tried to call corporate in Atlanta, GA in regards to concerns with their POV requirements I was unable to get through the same as you were unable to do so. I wonder if they are having financial problems? I personally will avoid this MSC for awhile until I see how the dust settles.@massiescenturytel.net wrote:
Anyone know how to get in touch with a live person at seelevel hx? The scheduler Luci Dudich rejected a shop because the time receipt was incorrect and she is saying I did the shop at the wrong time. I told her and she is ignoring me and telling me to do the shop right if I want paid. I am livid! The phone number has all extensions busy or mailboxes full. RED FLAG!
@spicy1 wrote:
Are you kidding? The stores in your are don't bother posting the adress and that means Seelevel is belly up? That's a stretch
@spicy1 wrote:
Sure, I understand. But they don't hire out a scheduling company because they have all sorts of staff standing/sitting around waiting to answer questions. It's crazy, that's for sure, if you can't get an answer for a basic question like what if a store doesn't have it's address posted. I try to ask and get an answer and if I don't then I improvise. I know lickity-split if my improvisation was accepted based on if the shop was accepted and then I just go on from there. I'd say 95% of the companies I do work for are either non-responsive or respond too late. Especially these shops, and if it's your first one, they are assigned to be done within two or three days.
I just didn't want the non-solvency button hit on one of my favs for something so basic.
@squireparty wrote:
Another issue I have had with Seelevelhx - there were issues with a recent warehouse chain credit card shop I did for Seelevelhx. It seems as if I will be paid for this shop as the shop FINALLY went into received status _ BUT HERE IS THE KICKER - When I applied for another credit card shop with Seelevelhx, the software told me the shop was unavailable - even though it was still on the board.
Ah, Thank You for explaining this to me. I am still getting emails from other schedulers in regards to other shops, so I'm thinking the issue lies with these credit card shops - looks like I have been banned from them. No great loss as far as I am concerned but it's a little disconcerting as I have been nothing but calm and professional throughout.....whatever. Seelevelhx is not one of my big MSC's anyway. I just want others to be aware of my experiences with them, take my advice with a grain or two of salt, and then decide if they wish to work with this MSC or not. That's all. Rob@AnonymousGirl wrote:
@squireparty wrote:
Another issue I have had with Seelevelhx - there were issues with a recent warehouse chain credit card shop I did for Seelevelhx. It seems as if I will be paid for this shop as the shop FINALLY went into received status _ BUT HERE IS THE KICKER - When I applied for another credit card shop with Seelevelhx, the software told me the shop was unavailable - even though it was still on the board.
With SASSIE companies, if you get the "unavailable" message after applying for a job on the board, it means that they either banned you from doing those shops, or they banned you altogether. If you've stopped received e-mails about job availability, then that means the company has banned your account.