1. Forums
  2. Mystery Shopping Company Discussion

ISecretShop rescheduling

July 10, 2017 10:27PM
Do you get penalized for rescheduling on iSS? I signed up to do a shop on Wednesday but now I know that if I do it on Sunday I can schedule two other shops right nearby. I can still do the Wednesday shop but I'd rather do it on Sunday which is still within the dates the shop needs to be done. Can I reschedule it without being penalized or losing the shop?

Edited 1 time(s). Last edit at 07/10/2017 10:28PM by Miranda111005.
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

More About Schedulers
July 10, 2017 10:31PM
You need to contact the specific scheduler in charge of your shop. I don't know if there is a penalty but if there is she might be able to waive it.
Reply
July 10, 2017 10:38PM
Definitely check with the scheduler because Sunday might be before the due date, but sometimes shops have to have x number of days between shops. So if another shopper is scheduled for Saturday or Monday, Sunday might not be available.
Reply
July 12, 2017 02:58PM
I don't think there is any penalty for rescheduling shops on the iSS platform. If the shop is not allowed to be rescheduled - the reschedule button won't appear. I was recently awarded 165 shops from one MSC. We set it up that I would do a route each Thursday. However, we only did that to get the shops assigned to me. Each week I move the dates around so that the shops fit in with my other shops. Basically, I'll be rescheduling 165 shops. If there was a penalty I would have been deactivated by now, right? We do this quarterly.

Shopping up and down the Colorado Rocky Mountain front range.
Reply
Sorry, only registered users may post in this forum.

Click here to login