@Mentaldiet wrote:
Has anyone else been ripped off by Ipsos. I did a shop for them (after taking test, reading directions, driving, doing the shop, filling out the report etc) Because I was new with them, my computer( or their site) did not allow me to upload photos from a Saturday. I sent them via email to my schedulers. Early Monday morning I got a smug note that they had not got the report. They got the pictures. Clearly the shop was done. I emailed them, text them, emailed again. but no response. They decided to reassign the shop. WOW! Wasted 5 hours!!
have done manny, mannnnnty assignments for ipsos with never, ever an issue. i've found them to be responsive and pro-active with a high degree of communication, even on weekends.
the issue at hand, it appears (as has been commented on) that the pictures were sent to the scheduler and that just doesn't work. it's not the scheduler's responsibility to attach/amend/correct the report. and...maybe they don't have the ability to do those things. i have no idea.
also, some people (schedulers,mscs, me and maybe even you) can't be available 24/7/weekends, etc.
but, with all that being said, saying that you were "ripped off" is disingenuous and isn't accurate and is patently unfair. if they didn't get the pictures you clearly didn't do the shop.
full. stop.
Edited 1 time(s). Last edit at 07/12/2017 02:41PM by parkcitybrian.