Customer Impact

Lots of luck. Have done this shop, a Mexican Restaurant dinner shop before and did well with another editor who was somewhat picky. This time another editor, S. Cooley reviewed it. If I knew he was going to be the editor in a future shop again, I would never work for him. Too bad, it is a nice restaurant.

I did spell check the whole shop and it was fine. He said it wasn't. He also said he wants everything in chronological order which it was. I may have mentioned one sentence twice to reinforce things. I took notes on my phone, so I know the report was accurate and timing precise. He also said use paraphrasing which I did but he did not recognize. Then he wants the whole restaurant looked at for cleanliness! So, am I allowed in the kitchen, or employees area or men's restaurant?

Oh, by the way, I just pulled up a saved pdf of the shop at the Mexican Restaurant and I noted I had to write separate paragraphs for each food item. I did so. The editor said I should not have written separate paragraphs for each food item! I just followed directions but my score was reduced for it. Also no where in the directions/guidelines did it say to not write in my narrative the exact time the various items delivered and check back times. He did not like that either. He wanted to know in my narrative how many minutes between things! That was not specified in the guidelines either.

Edited 3 time(s). Last edit at 09/19/2017 02:51PM by Itsybitsy1.

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Some of these issues appear to be covered by the report writing guidelines that the company provides to all shoppers. [www.customerimpactinfo.com]
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