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Intelli-Shop car service

October 08, 2017 01:14AM
Has anyone done one of these reimbursement only service shops (up to $100). Got a couple questions...
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More Discussions About Intellishop (All Companies)
More About Oil Change & Car Service Mystery Shopping
October 08, 2017 11:51AM
I just did one on September 28...
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October 08, 2017 04:11PM
And the report? Is it their usual? Want to know what I'm getting into!
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October 08, 2017 07:29PM
It was actually the first one I have done for them, but I didn't think it was bad. Definitely worth $100 if you need the work done on your car anyway. They mainly wanted to know about the interaction I had with the service employee when dropping off my vehicle. The feedback I got said I did a good job, but pay close attention to spelling and grammar in the future. If they have another one when I need my oil changed I will do it again for sure.
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October 09, 2017 06:46PM
Are these oil change shops at a dealership? If so, I have done these twice a year since 2008.

MSPA Gold Certified 2003
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October 09, 2017 07:18PM
Thank you both for your input.
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October 11, 2017 11:10PM
The are great. Pretty easy report too.
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October 13, 2017 11:11PM
Usually a cake walk if you break down the visit and explain any no anwers or non applicable questions.
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October 14, 2017 01:22AM
I did mine today...they decided not to charge me because they were short-staffed and it took twice as long as they had expected. Guess I still do the report - hoping to hear back from someone before I spend too much time.
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October 14, 2017 03:50PM
@Iamme wrote:

I did mine today...they decided not to charge me because they were short-staffed and it took twice as long as they had expected. Guess I still do the report - hoping to hear back from someone before I spend too much time.
I hope it wasn't reimbursement only. To have do the shop report and not get anything for it would be a bummer.

What's done is done. An egg cracked cannot be cured.
There are 3 kinds of lies. Lies, Damn lies, and statistics.
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October 14, 2017 03:59PM
It was, but I guess a free service is a free service, so I did the report.
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October 14, 2017 05:27PM
@Iamme wrote:

It was, but I guess a free service is a free service, so I did the report.

Huh? You were not getting a free service if the shop was reimbursement only. The value of the reimbursement is what you decided to accept as a fee for a report. It still makes sense to complete the report regardless.. Assuming the client was the service provider, you were "paid" with the service and now don't have to wait for reimbursement. That could actually be kind of a win/winsmiling smiley

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