Really? If you think that's bullying, you need to put your big boy pants on.@Sentry Marketing wrote:
Edited to add: One could consider posting unsubstantiated negative information about a company to be bullying.
@iShop123 wrote:
Really? If you think that's bullying, you need to put your big boy pants on.@Sentry Marketing wrote:
Edited to add: One could consider posting unsubstantiated negative information about a company to be bullying.
@BlueMoose wrote:
Wow. Just...wow. I've never done work for Sentry but after reading these incredibly unprofessional comments from them here, I will avoid them like the plague. Reminds me of the epic "Amy's Baking Company" debacle where the owners lashed out at their customers online and ended up going bankrupt.
@BlueMoose wrote:
Yep, cool show. And that company's owners also called their critics "trolls". That worked out great for them, right?
I would call that person "prudent". I have no dog in this fight but as an outsider, it's abundantly clear to me that you are trying to get your critics to post enough identifying information here that you can figure out who they are and deactivate their accounts.@Sentry Marketing wrote:
What do you call someone who posts criticism but won't elaborate?
@RobG wrote:
Dave, with the OP writing why 'does' people I can see the need for deactivation.
@MikiNV wrote:
Shoppers have choice, there are many mystery shopping companies to chose from. I don't understand shoppers trying to make a point when, if you don't like the company or a client, then find one that suits you, rather than post bitter and angry comments here. BTW If I had my own business, I would certainly not tolerate negative and unproductive employees/shoppers. I cannot imagine having shoppers with such a strong opinions perfom shops for my client and expect them to provide an objective information, let alone work for my company and under me....
@BlueMoose wrote:
I would call that person "prudent". I have no dog in this fight but as an outsider, it's abundantly clear to me that you are trying to get your critics to post enough identifying information here that you can figure out who they are and deactivate their accounts.@Sentry Marketing wrote:
What do you call someone who posts criticism but won't elaborate?
A wise man once said "when you're in a hole, stop digging". If you want to avoid doing more damage to your company's reputation, you should put down your shovel and just walk away.
@Alik wrote:
I also don’t understand the brown nosers on these forums. If you don’t have bad experience with a certain company, don’t try to question why others did and want to share it with fellow mystery shoppers. Trying to shut down negative feedback is not going to work.
@Sentry Marketing wrote:
Why are you trying to silence feedback from members of this forum?
@Alik wrote:
I also don’t understand the brown nosers on these forums. If you don’t have bad experience with a certain company, don’t try to question why others did and want to share it with fellow mystery shoppers. Trying to shut down negative feedback is not going to work.
@Alik wrote:
@Sentry Marketing wrote:
Why are you trying to silence feedback from members of this forum?
@Alik wrote:
I also don’t understand the brown nosers on these forums. If you don’t have bad experience with a certain company, don’t try to question why others did and want to share it with fellow mystery shoppers. Trying to shut down negative feedback is not going to work.
You’re projecting, it’s you who tries to control everything that is said about Sentry on every single post. You always have to have the last word in argument.
@Sentry Marketing wrote:
You wrote that I am trying to get enough information to deactivate the accounts of forum members who post complaints.... I am not going to apologize for deactivating the account of a shopper...
@Sentry Marketing wrote:
Donna - On 8/16/2017, I responded to your payment inquiry with the following:
BEGIN TEXT
Because of a mistake I made, your payment was scheduled for 8/22. I have corrected the error and rescheduled the payment to process tomorrow. You should see it in your bill.com account two business days after it processes.
I apologize for the delay.
Dave
END TEXT
The above is an exact and complete copy and paste.
You also insinuated in multiple posts that we were intentionally delaying payment.
BlueMoose - I noticed that you cut off my statement to eliminate the rest of the sentence. It's also interesting that you chose not to answer my question about how you handle being treated disrespectfully by an MSC.
Alik - your motives are clear. You have some ax to grind against Sentry and me and won't elaborate. That tells me that the facts of the situation don't support your position. You can try to hide your motive, but they are quite clear forum members.
@BlueMoose wrote:
Wow. Just...wow. I've never done work for Sentry but after reading these incredibly unprofessional comments from them here, I will avoid them like the plague. Reminds me of the epic "Amy's Baking Company" debacle where the owners lashed out at their customers online and ended up going bankrupt.
@Sentry Marketing wrote:
BM - one other thing to think about. In the Kitchen Nightmares episode you referenced, the business owners yelled and belittled their customers. Are mystery shoppers the customers of MSCs or do mystery shoppers provide an important service to MSCs. In other words, aren't mystery shoppers a vendor for mystery shopping companies? Is there another industry where the vendors publicly complain about the companies they work for?
Something to think about.
@BlueMoose wrote:
@Sentry Marketing wrote:
BM - one other thing to think about. In the Kitchen Nightmares episode you referenced, the business owners yelled and belittled their customers. Are mystery shoppers the customers of MSCs or do mystery shoppers provide an important service to MSCs. In other words, aren't mystery shoppers a vendor for mystery shopping companies? Is there another industry where the vendors publicly complain about the companies they work for?
Something to think about.
You keep digging yourself deeper into the hole. Do you really not get how badly you are trashing your own company here?