so i get an URGENT call to do a shop. Close out is today and someone flaked. They need me to go at noon. Can't cause I already have another MS to do at that time. She then asks when I could go. I said I could be there no later than one. Great! I am asked to call in the report since it is soooo urgent. So I rush from one end to the other to do this shop. I'm in the parking lot and call it in. The gal is taking some of the info and then tells me to just submit it all on line. I mention it has a deadline and I was told I had to call it in. She said, no worries, they hit their required quota so I could just submit it. She also said a manager would call me later. I informed her I was headed to do 2 more shops but it would be in tonight. No problem she says.
I get home and try bringing up the shop...gone! I go to call the company...Yea, I know they'd be closed but .... and I see a voice mail. The man says since my report wasn't submitted by 1pm they found a new shopper and it was removed from my board. WHAT!!!! I said to the scheduler I couldn't get there 'til 1pm so how could I submit it by 1pm??? I also called it in and was told to submit it myself online.
I now recall why I hate doing MS for this company. They chirp like a bird...Cheap, CHeap, CHEAP!!! and then make their own rules when it's convenient for them. I did the drive, spent my time, had to make a purchase and now NO PAY!!
Next time they call I will ask them to SWALLOW MY NUMBER!!!!
posted this on Nov. 6th...in case you didn't see it
expert setter 3y November 06, 2017 11:50PM
Update: called and talked to the supervisor who removed me from the shop. He explained why....and then I said to bring up the call log. You'll see I did call in and my shop was being taken until she claimed it was no longer needed so I could just submit it myself.
He went back and verified I was telling the truth so
I AM BEING PAID!!!
Edited 2 time(s). Last edit at 11/14/2017 04:19AM by expert setter.