Toll & Parking Expense Reporting
LAST UPDATED: FEB 01, 2018 01:20PM EST
A new way for Shoppers to report any toll or parking expenses allows them to submit ONLY those expenses in a separate website section. All shop purchases will still be reported in the online report as usual.
The following data are required for each expense submitted for reimbursement:
Expense type (toll, parking) and amount
Date printed on the expense receipt (or explanation if not available)
Expense receipt image (or explanation if not available; however, without a receipt the expense will be denied)
The address you left from to go to the assignment and the address you returned to after doing the shop. (Both of these points will default to the Shoppers’ home address, but you will need to change them.)
You will have until the full day following the shop in which to submit these particular expenses and once you have submitted a toll or parking expense for a shop, you will not be able to go back in to that expense report and add any other expenses. So be sure if you have a toll and a parking expense, do not submit the expense report until you have uploaded both of those expenses.
Expenses must be submitted no more than the day following the shop date. (Example: The Shopper does a shop the morning of 12/13. Toll and parking expenses related to that shop must be reported by 11:59 PM EST on 12/14.)
The following issues will cause the expense to likely be rejected:
Shopper provides a duplicate image to one that already exists in our system.
Shopper does not upload an image for their receipt.
Shop date and receipt date do not match.
Shopper submits multiple expenses for the same day with same amount.
Shopper submits an expense, but the shop associated with the expense is later invalidated.
Marketforce Information Mobile App: Eyes On
Please Note: If you have shop expenses for tolls or parking, they can only be submitted via the Website and not via this mobile app.
Please read the attached article for full details. If you need further assistance please let us know.
Attachments
Toll_and_Parking_Expenses.pdf