1. Forums
  2. Mystery Shopping Company Discussion

Sassie Platform down?

February 18, 2018 03:04AM
Trying to input few reports ....all which failed since I cannot log on to any of my shopper accounts using the Sassie platform. Anyone else experiencing this problem tonight?

************************************************************************************************

I am not the most active member of this public forum. In fact I rarely log on to check updates a few minutes weekly. Please do not think I am ignoring you if I do not respond to your input right away. Happy Shopping!
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

More About SassieShop
February 18, 2018 03:09AM
Yes, I've seen several sites down as a result. Sorry that you have reports due!

Shopping up and down the Colorado Rocky Mountain front range.
Reply
February 18, 2018 03:11AM
Many thanks Its a relief to understand its not my own PC playing up or something!!

************************************************************************************************

I am not the most active member of this public forum. In fact I rarely log on to check updates a few minutes weekly. Please do not think I am ignoring you if I do not respond to your input right away. Happy Shopping!
Reply
February 18, 2018 03:15AM
I decided to be a good little shopper and do some of my shops today. Just got home. Ugh!
Reply
February 18, 2018 03:39AM
I've been trying for over an hour. The status page (http://status.sassieshop.com/) says "SYSTEMS CURRENTLY FUNCTIONING NORMALLY" but clearly they are not.
Reply
February 18, 2018 03:48AM
The system just came back up.
Reply
February 18, 2018 03:12PM
For future reference, SASSIE, goes down for regularly scheduled maintenance the 2nd and 3rd Saturday of each month between 9 pm and 11 pm EST. Sometimes it comes back up a little earlier, but it's safer to plan on it being down for that entire time.

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com
Reply
February 18, 2018 03:28PM
That's helpful knowledge. I would suggest that the status page reflect that as well as having the support team aware of it.
Reply
February 18, 2018 04:22PM
Hi, fuzzymo. That's a great suggestion. I do not work for SurfMerchants, the company that owns and runs the SASSIE reporting platform (I just work for a company that uses it). However, Shoppers' View does post a reminder about the platform going down every month on our Facebook page. smiling smiley

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com
Reply
February 18, 2018 04:43PM
Yeah, I knew you were being helpful and didn't work for the host. I was just venting.
Reply
February 18, 2018 04:47PM
Oh, I hear ya. I was working on editing last night when it went down, and I knew it was coming! I post the reminders! It just slipped my mind. :/

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com
Reply
April 07, 2018 01:57AM
I'm trying to upload a receipt and nothing happens when I click to add it to the upload queue. Is anyone else having trouble tonight with a sassie page?
Reply
Sorry, only registered users may post in this forum.

Click here to login