Changes at Sentry

Hello Everyone,

I wanted to come here and introduce myself. My name is Susan and am the new head of the scheduling department at Sentry. I have read many discouraging comments regarding Sentry Marketing over the past year.
I want you to know Dave has heard your feedback and felt certain changes were warranted.

We are excited for you to work with our new scheduling team, most are not new to scheduling, but new to Sentry. I know you will find them as awesome as we do, and probably recognize some familiar names.

I ask you don't turn this post negative and rehash old disagreements and give us a chance to show you how wonderful our new team is. We are also adding some great new shops monthly, so if you are a new shopper, we would love you to register. [www.sentrymarketing.com]

We also have a great support team at help@sentrymarketing.com that can assist you with any questions or concerns you have, It's our pleasure to assist you.

If you need anything my email is smunro@sentrymarketing.com please don't hesitate to reach out.

Susan Munro
Sentry Marketing

Susan
Director of Operations
Sentry Insights and Marketing

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Very nice post, Susan. Welcome to the forum.

Kim

Susan has scheduled me for a few shops and I have never had a negative experience. Please more East TX shops!

@Bookwormmom wrote:

Susan has scheduled me for a few shops and I have never had a negative experience. Please more East TX shops!

Thanks! We are working on it!

Susan
Director of Operations
Sentry Insights and Marketing

Oh, so there are new schedulers and some unnamed changes. Cool and informative.

Welcome to the forum Susan. Looking forward to working with you on projects.

Susan, can you make the NEEDED change for payments to be processed faster (much faster)?

Welcome Susan!

Haven't seen anything from sentry that I would want to do, but then again I have not really looked in a year or so.

I've seen some jobs I would enjoy, but I'm not willing to sit around for 2-3 months hoping I get paid for them.

I haven't shopped w/ Sentry in a while, but I'll take a look. The problem is that I went to the website and there's a link for shoppers to sign up, but how do we log in if we're already signed up? Thx.

Nvm, I saw the option in the drop-down menu.

Edited 1 time(s). Last edit at 05/16/2018 07:27AM by ShopWhisperer.

Too long to wait for payment....not exciting

Fix your payment method and I'll do more shops. I don't want to wait 2 months for payment.

I wonder what they fixed, it was not mentioned. ^^^spicy1 feeling anxious

Susan is amazing to work with!

Maciej Szawarejko
Service Evaluation Concepts
mszawarejko@secglobalex.com
www.serviceevaluation.com

@spicy1 wrote:

Oh, so there are new schedulers and some unnamed changes. Cool and informative.

I *think* the unnamed changes were new schedulers? At least that's what I understood?

There are reasons that a body stays in motion
At the moment only demons come to mind

Sure, I assumed it was that she said there were new schedulers. She said Dave heard us so I thought it was something else, besides new schedulers, because I thought the schedulers/scheduling was fine.

You could certainly be correct.

There are reasons that a body stays in motion
At the moment only demons come to mind

Thanks to everyone who honored my request and not rehashed old issues and kept the post positive. I look forward to having a great working relationship.

Thanks for the warm welcome.

Susan

Susan
Director of Operations
Sentry Insights and Marketing

Where is Jas to mention the tag line?

I've always enjoyed working for Sentry!!!

I have talked to Susan by text and by e-mail and she is awsome.

There was another schedule who used to work with Sentry and she was very awsome to work with. I will miss her very much

but I am looking forward to working with theses new scheduers.

I received a e-mail from another schedluer who has taken over some of Susan's shops.May be I should e-mail her and introduce my self to her

Edited 4 time(s). Last edit at 05/17/2018 04:32AM by Isaiah4031a.

Hi Isaiah,

She was only helping us out this month.

You can email me any time if you have questions.

@Isaiah4031a wrote:

I have talked to Susan by text and by e-mail and she is awsome.

There was another schedule who used to work with Sentry and she was very awsome to work with. I will miss her very much but I am looking forward to working with theses new scheduers.

I received a e-mail from another schedluer who has taken over some of Susan's shops.May be I should e-mail her and introduce my self to her

Susan
Director of Operations
Sentry Insights and Marketing

Hello, do you work in WA state?

Sentry is my favorite MSC. Their guidelines and reports are clear and easy to follow. Never had any problem getting paid or with any complications at all. I love them. Just wish they had more shops in my area.

@seacaptain1947
Yes, Sentry has work in Washington.

Hard work builds character and homework is good for your soul.

I remember Susan from when she scheduled at ACL. I had great interactions with her.

Is Sentry still posting jobs through Gig Spot? There aren't many shops in my area from Sentry, and, sadly, the two or three that come up regularly just don't pay enough.... I'm not being negative; it's just a fact. Otherwise, I would have loved to have tried them. I'll keep my eyes open, though.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.

@ BirdyC.

Sentry does not use Gig Spot any more. If I am not mistken they have not use it in a few months.

In fact I don't know who uses Gig spot any more

Hope this helps

Edited 1 time(s). Last edit at 05/22/2018 11:04PM by Isaiah4031a.

I have never had any problems with Sentry either. Eveytime I had a question I would e-mail them and they would reply back

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