@MFJohnston For a canceled shop, would you go ahead and submit the receipt then wait to see if it got approved, or would you contact the scheduler as soon as you saw the email? You’re right, you should be paid if you went out of your way for the shop. But you still need to communicate.
I would immediately contact the scheduler with a proof of visit.... Communication is absolutely key.
Which the OP didn’t do. And likely still hasn’t.