It's a real pleasure dealing with SQM. The guidelines are clear and concise. The schedulers are uniformly professional and delightful. They will answer your questions before you do the shop, and are immensely helpful when you are working on the report.
I recall having a route of these scheduled, only to discover that my contact (target) moved from branch to branch and I had to schedule every shop on the route with the same target!
What an unholy mess that was! Of course, that limited my "route" to one shop, LOL!!!
This is an information-dense shop; my suggestion is to role play with a significant other before attempting the shop. Of course, if you know nothing about investing, it's easy to act like you're totally ignorant (oh, gosh, you mind if I take notes as you talk? This is all so very new to me, and I want to make sure I don't miss anything important).
I thought the report itself was much less difficult than a new car shop!