For example, today I noticed the following message in an orange box above a CPI (something I hadn't noticed before):
"As an Independent Contractor, it is your responsibility to review the written guidelines provided for each shop and to print all necessary paperwork. An 'invalid' shop is one where our client's parameters are not met and we cannot report your shop results to our client. We will give you all the information you need to complete an accurate mystery shop that can be forwarded to our client. Please remember that we cannot pay you for invalid shops so we encourage you to print and read all paperwork carefully."
"Please carefully review the date(s) that you are choosing. Accept only shops during the dates that you can commit to handle as assigned. Some shops may not be rescheduled and others may only be rescheduled one time to enable us to meet our client deadlines. Thank you for your careful consideration of the dates you choose."
Unless this is new verbiage that is showing up for everyone, I can't help but think the following:
a) I'm apparently doing something wrong;
b) Why don't they address this directly over email or through shop feedback like healthy, functional adults would?