@dafizisblue wrote:
Looking back at old receipts, I realize that they increased prices for almost all of the menu items. Can I submit a request to have the pay increased?
Market Force reimburses just like almost all of the other mystery shops. They set the maximum reimbursement amount and that is the maximum. Any purchases, tips, and tax you pay come out of that reimbursement amount. If you exceed the reimbursement amount, you still get the maximum reimbursement and the overage is not paid.
As for submitting a request to have the pay increased, you can ask but it probably won't happen. Although, if enough shoppers ask, maybe they will rethink some of the reimbursement amounts. Market Force has raised the reimbursement amount on several of the shops I do as menu prices got higher. I appreciate Market Force because they reevaluate the menu costs and update their reimbursements. I wish other companies would. I'm specifically thinking of A Closer Look here - they have clients they have had for at least 10 years (they may have had them longer) and, even though menu prices are 30-40% higher at the restaurants, the reimbursement amounts and purchase requirements are still the same. And Market Force actually pays a small fee. A Closer Look pays no fee in most cases, so if you exceed the reimbursement amount, not only do you make no money, you actually SPEND money to do their shop. AND the report for A Closer Look is significantly more detailed and time-consuming than the easy Market Force reports. Now if only Market Force would pick up some of the more high-level restaurants that A Closer Look has!