I did a number of bank interaction assignments where it was required that I open a checking and/or savings. I give them that banking info, including paypal who also got that banking info. My actual banking info I haven't given to anyone. Is this part of the survey? Asking open-ended questions without a qualifier?

@JerseyGirlShopper I was asking for my own information to understand your view.

Thanks

I'm sure this is not only my view. What you will do with your understanding of my view, you haven't said. I don't like it.

@JerseyGirlShopper Based on your comments, I am going to put together some material to better explain how our payment process works. You made the comment that you don't have time to "track down Dwolla" and I want to make sure that prospective Sentry shoppers understand how our payment via ACH works, the reasons we picked Dwolla to process our payments and the details of how simple it is to set up.

Thank you for your feedback.

I actually have Dwolla because of a group I belonged to where we did "group buys at discount" and that is how they collected money. Dwolla is in my opinion much more difficult to set up then paypal, and it is also far less used. For @Sentry Marketing so you know, I am with over 100 companies. I take paper checks to this day (got one last month), but for the most part they all do paypal or direct deposit, and yes, I give them my bank routing number and account number since it is ONLY to be used for processing my payments.

I have nothing against your company, but I do find that I would rather have a paper check then deal with Dwolla, so it makes it hard for me to find a job I would be willing to take from you. It would have to be an over payment for the work involved to be equal to a regular pay job for another company.

@oteixeira What did you find difficult about using Dwolla?

Signing up with Dwolla takes less than five minutes with only the following information required:

- email address
- password (created by user)
- first name on bank account
- last name on bank account
- routing number
- account number

Dwolla tokenizes sensitive information to ensure that the information is safe and secure. Sentry does not hold or have access to the banking information of our shoppers. Accounts are set up to receive money only. This ensures money will not be mistakenly withdrawn from accounts as happened to another company a few months back.

Once the account is set up, payments are deposited directly into the specified account with no action required. We asked survey takers who had been paid via Dwolla of there were satisfied with the payment method and 78% (234/300) responded Satisfied and 13.67%(41/300) responded Somewhat Satisfied.

When submitted banking information, I would be sure that the information is safe and secure. If the account information is being kept in a spreadsheet on somebody's computer, the data is vulnerable to being stolen. One of our requirement in creating a payment platform was to ensure that our shopper's sensitive information was being handled in a secure manner that minimized exposure to the nefarious elements that are constantly trying to hack and steal data.

Overall, the transition to direct deposit has been very smooth with very positive feedback from our shoppers. We are always reviewing our policies and procedures to improve as a company and we understand the importance of providing reliable shopper payments. I hope the information is helpful.

Edited 1 time(s). Last edit at 08/12/2018 10:36PM by Sentry Marketing.

being a scheduler myself, yes a company can have that big of a data base especially if they have shops nationwide. Take the survey if you want and if you don't want to don't take it.

@JerseyGirlShopper wrote:

@Sentry Marketing I take paypal and direct deposit to a bank account I use just for shopping and that's pretty much it.

I'm with spicygirlshopper. Every company I work for either pays via PayPal, check, or Direct Deposit. I am aware there are companies who pay via other methods but I don't currently work for them. That doesn't mean I wouldn't, but I don't. Mainly it's because the added time and aggravation is generally not worth it unless I plan on doing a lot of shops for a company.

For instance, I have done 1 shop for Sentry. I liked that shop, but it was a one off for me. It was a hey this looks like fun, and the reimbursement was certainly worth the reporting. But it's not a shop I would do again. To do that 1 shop I had to sign up with bill.com, which you no longer use. So now there is a company out there, a large one, that has my banking information. Since I only used it once, I have no clue how to get back into their system. On top of that it's my opinion that a large company with lots of bank account information is much more likely to get targeted by a hacker than a small MSC system that likely would not be very "productive" for hacking.

Now if I want to do another shop for Sentry I have to sign up for yet another service. That I probably won't remember the details of if you change again. Or if my banking information changes. Dealing with that is not worth 1 or 2 shops. There are tons of companies to work for. It's easier for me to just stick with the easy ones. Now, if you ended up with a project that I really wanted to do and planned on doing a ton of my opinion would be different.

I'll give a perfect example. You have a taco shop that I would possibly do sometimes. Not very often because honestly their biggest competitor is like 873 times better. If you had that shop signing up for a separate pay service might be worth it. As of now about twice a year I'm like oh I might do that. Adding having to deal with setting up pay and learning a new shop together are just too many barriers to doing the shop. Because it's a shop I would never do more than 1 a year of. For me to do it, the entire experience has to be easy and seem less.

@bgriffin Don't you have to provide your banking information to those companies who pay via direct deposit?

Also, while I agree that a larger company is a bigger target for hackers, larger companies also have more resources to deploy to protect data. How can you be certain that the banking information you give an MSC isn't on a spreadsheet on someone's computer?

Edited 1 time(s). Last edit at 08/13/2018 07:47PM by Sentry Marketing.

Yes. The problem is not giving out banking information. I have 0 issues handing out banking information to reputable MSCs. I would much rather deal with the MSC directly. My problem is managing yet another provider. Unless I have ample incentive, it's just not worth it for $30 a year in shop fees or whatever.

On the flip side, one of my favorite companies used to use PayQuicker. They were the only company I worked for who used them. I didn't mind because I did several thousand dollars of work for them every year. That was enough incentive to deal with the third party. They have since moved to PayPal and while it doesn't affect the number of shops I do for them, I am much happier that the process is easy.

Perhaps I am not a "standard" shopper though. My work is done on long routes of a week to a month. I put a premium on things that make my life easier. Probably more so than most.

Sentry and Dwolla...
If Sentry were to offer the types of shops that I do on a regular basis, I would not hesitate to sign up with Dwolla and would think little of it. However, as it is, at most, I might be looking for a single $25 (give or take) retail shop to fill in on a route, I just would look elsewhere first. There are enough shops like that for MSC's that use PayPal that having to sign up with Dwolla would be a deterrent.

@MFJohnston basically said what I was saying easier.

@MFJohnston @bgriffin - Thank you for your feedback! Understanding your point of view is very helpful.

@breathingdeep1 wrote:

being a scheduler myself, yes a company can have that big of a data base especially if they have shops nationwide. Take the survey if you want and if you don't want to don't take it.

Would you please identify your company in your signature line?