HOW did she smile? Was it in a friendly manner? Did the chef have facial hair? What color was the chocolate stain? Are you certain you're quoting Chief-1 verbatim? Or did he use the proper adverb "quickly"? Explain what you mean by "professional." Were they friendly or was it a flat professional tone? If the path was not near your table, where exactly was it? By what means did you determine that neither took note of you?@Rousseau wrote:
With Coyle, one really must include a second-by-second listing of everything that occured, even things not asked about. Including the mundane - e.g. At 00:14:21 after entering, Electrician-1 (Female, 5'6", curly blond hair, wearing blue Dickies, a white t-shirt, a reflective yellow vest with a logo reading, "Acme Electric," and a blue electrician's style hard hat) entered the restaurant, walked passed my table, and into the backroom. As she passed, I glanced at her and she smiled without stopping. At 00:34:19, Electrician-1 was escorted from the back room by Chief-1 (Male, 5'10", very short black hair, wearing a white chef's hat and jacket with a chocolate stain on the left arm) to the front door. Chief-1 was overheard to say, "Thanks for coming out so quick." Electrician-1 replied, "Anytime." Their tones were pleasant and their interaction was professional. Their path across the floor was not near my table and neither took note of me.
@Niner wrote:
I have another shop scheduled with them coming up. I do not want to even complete it.
What have your experiences been with this company?
@SoCalMama wrote:
@Niner wrote:
I have another shop scheduled with them coming up. I do not want to even complete it.
What have your experiences been with this company?
There's an example restaurant survey. I think that it is a Mexican restaurant. Just follow that format exactly. It won't be that bad. I can knock it out in less than an hour at 25 wpm.
I put a template in my iPhone notepad.
Time In:
Time Greeted:
H#1: ____(write description here)
Time Seated:
Closing comment:
Time Greeted:
S#1 ____(write description here)
Etc.
Then I just add the info as it happens.
Take a photo of everything. The new phone will time stamp it, so I don't have to record the delivery timing in my notepad at all. Plus, you can then describe the food and plates (Jesus, do not forget to describe the plate itself - it was be returned weeks later if you do).
Personally, I have had so damn many $200 dinners, I can't be bothered to do these for their lousy fee. I'd rather do a $150 dinner with a $50 fee, all night long.
@MickeyB wrote:
@SoCalMama wrote:
@Niner wrote:
I have another shop scheduled with them coming up. I do not want to even complete it.
What have your experiences been with this company?
There's an example restaurant survey. I think that it is a Mexican restaurant. Just follow that format exactly. It won't be that bad. I can knock it out in less than an hour at 25 wpm.
I put a template in my iPhone notepad.
Time In:
Time Greeted:
H#1: ____(write description here)
Time Seated:
Closing comment:
Time Greeted:
S#1 ____(write description here)
Etc.
Then I just add the info as it happens.
Take a photo of everything. The new phone will time stamp it, so I don't have to record the delivery timing in my notepad at all. Plus, you can then describe the food and plates (Jesus, do not forget to describe the plate itself - it was be returned weeks later if you do).
Personally, I have had so damn many $200 dinners, I can't be bothered to do these for their lousy fee. I'd rather do a $150 dinner with a $50 fee, all night long.
So true about the plates! I have been asked weeks after a meal if the salad was served on a square plate or a round plate. Thank goodness for pictures!!
@hotsauce1 wrote:
The only thing that matters is are they going to pay & reimburse you, and are they going to assign you another one.
@Niner
What have your experiences been with this company?[/quote wrote:
@MSF wrote:
For many, the same as yours: [www.yelp.com]
@Niner
What have your experiences been with this company?[/quote wrote:
If those people had spent as long on reading the guidelines and the Resource Center as they did on their Yelp review, they would have been paid.
Seriously, an hour tops to do a fine dining report. Follow the format. It's not that hard. Or maybe it is....
@SoCalMama wrote:
If those people had spent as long on reading the guidelines and the Resource Center as they did on their Yelp review, they would have been paid.
Seriously, an hour tops to do a fine dining report. Follow the format. It's not that hard. Or maybe it is....
@oteixeira wrote:
@SoCalMama wrote:
If those people had spent as long on reading the guidelines and the Resource Center as they did on their Yelp review, they would have been paid.
Seriously, an hour tops to do a fine dining report. Follow the format. It's not that hard. Or maybe it is....
For the most part I trust everything you say, but in this case it seems the normal response from people is that it takes upwards of 3-4 hours to do any of there reports. I am guessing you have done more then one? How long did the first one take you, because that is where most people stop with this company.