are we talking about "Customer persepctives" or Consumer Perspectives" ?

I've had one unpleasant experience with this company since signing up almost a year ago. The scheduler didn't like my evaluation because I didn't have enough comments. Other than that, I like this company a lot. The pay is decent and they pay on time.

If there is an error in the original post, this would explain why I did not see them on the list below. I do see a Consumer Perspectives. Does anyone know, is this post actually about "Consumer Perspetives"?

shoppinalong Wrote:
-------------------------------------------------------
> are we talking about "Customer persepctives" or
> Consumer Perspectives" ?

Love doing their local credit union shops - $28 for a combo teller and service rep. Payment around the 10th for previous month's shops.

They have always been great. I haven't done much with them lately because they haven't had the higher paying jobs I used to do with them but I never had issues. I am such an editing kook though that my narratives are always just about ready to go with minimal editing...really have to follow the instructions to provide the information they need for the client then you don't have issues.

This is one of my favorite companies. They seem to really appreciate the service that we provide.

mysteryme Wrote:
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> I had a bad experience with this company.They have
> horrible editors who nitpick your report .I
> performed a combo bank shop for this company where
> I was to interview the teller and the member
> service rep. I was paid for only the member
> service portion and they said that I did not
> attempt to make small conversation with the teller
> mind you she is the one who introduced me to the
> member service rep.When I replied to the editor
> she said I was being rude and unprofessional as I
> as I did not follow the scenario. I had done yet
> another bank shop for them where I was to evaluate
> a member service rep about investments. I reported
> the truth saying that this person was not very
> helpful as she referred all my questions to her
> manager who was not in at the moment . The editor
> questioned me when I gave the member service rep
> an average instead of excellent rating .I refused
> to modify my report apparently this company does
> not like to reveal the truth to their clients.When
> they refused to pay me again I quit and they wrote
> me a sarcastic email saying how they have been in
> business for 27 years.
> Beware of this company their pay is above average
> however the experience and headache is not worth
> it.

I had problem with them to. Scheduling info was unclear. Mistakes were made scheduler deleted me from system. But at least I was paid for shops I did.

I did a shop for them in December, it was actually one of my better experiences. They were easy to schedule with, the report was easy enough, I got paid promptly, and I even ended up switching to the product whose rep I was assigned to shop.

EDIT: I cannot speak for the OP, however, I am referring to Customer Perspectives. I have worked for both them and Measure Consumer Perspectives. Easy enough to get the names confused, but they are both active companies.

Edited 2 time(s). Last edit at 04/16/2012 11:06PM by Chihlidog.

Thank you for clarifying that. Do you have any idea why Customer Perspectives is not on the list of Mystery Shopping companies here?


Chihlidog Wrote:
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I cannot speak for the OP, however, I am
> referring to Customer Perspectives. I have worked
> for both them and Measure Consumer Perspectives.
> Easy enough to get the names confused, but they
> are both active companies.

Just a friendly reminder that many shoppers confuse Customer Perspectives with another company, Consumer Perspectives.


SUSANSDCA Wrote:
-------------------------------------------------------
> mysteryme Wrote:
> --------------------------------------------------
> -----
> > I had a bad experience with this company.They
> have
> > horrible editors who nitpick your report .I
> > performed a combo bank shop for this company
> where
> > I was to interview the teller and the member
> > service rep. I was paid for only the member
> > service portion and they said that I did not
> > attempt to make small conversation with the
> teller
> > mind you she is the one who introduced me to
> the
> > member service rep.When I replied to the editor
> > she said I was being rude and unprofessional as
> I
> > as I did not follow the scenario. I had done
> yet
> > another bank shop for them where I was to
> evaluate
> > a member service rep about investments. I
> reported
> > the truth saying that this person was not very
> > helpful as she referred all my questions to her
> > manager who was not in at the moment . The
> editor
> > questioned me when I gave the member service
> rep
> > an average instead of excellent rating .I
> refused
> > to modify my report apparently this company
> does
> > not like to reveal the truth to their
> clients.When
> > they refused to pay me again I quit and they
> wrote
> > me a sarcastic email saying how they have been
> in
> > business for 27 years.
> > Beware of this company their pay is above
> average
> > however the experience and headache is not
> worth
> > it.
>
> I had problem with them to. Scheduling info was
> unclear. Mistakes were made scheduler deleted me
> from system. But at least I was paid for shops I
> did.