Hey, just to let you know, Marketforce is based in Atlanta, GA. They outsource schedulers from the Phillipines, though they do have schedulers in the US (my favorite scheduler is Atlanta based). The schedulers only schedule shops and cannot help you get paid for a previously completed shop, although somehow you managed to get paid. It doesn't matter whether or not they were the US based schedulers or the outsourced schedulers, they generally can't help you with issues like that, so telling them you wanted to get paid for the first shop in order to do the second shops wasn't a great idea. On the MF website there is information on how to contact them: you could have emailed the helpdesk, or you could have called them and left a message.
As others have said, if you are talking about the burger shop, it states clearly you must order a drink. Yes, it states you must wait for them to ask you first, but if they don't ask, you are supposed to go ahead and order one.
MF is a rather unforgiving MSC and have been known to deactivate shoppers for no apparent reason, but you may have given them one. I have messed up a shop with them once before and was able to reshop it and stay in their good graces. If you want to build a good relationship with any MSC, you will have to learn how to own your mistakes and be willing to reshop a location when you mess it up. We have all been there and done that at one point.
As MFJ wrote, it's not the end of the world. There are definitely more MSCs in the sea.
@Hey_jupiter21 wrote:
I have been called by Marketforce representatives that had a difficult time understanding what I was saying, I have valid reason to believe there is a language barrier.