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CSE easy to reschedule?

January 12, 2019 01:45AM
This is a new-to-me MSC, and I am in one of the many cities facing a big snowfall this weekend. Does anyone have experience dealing with CSE? I sent a proactive email this morning (trying to communicate before the weekend) inquiring about what I should do if weather prohibits me from shopping as scheduled. No reply. I'm hoping I can get it done, but if I can't get out on the roads, are they likely to write me off as a shopper for them?
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January 12, 2019 01:51PM
They are very reasonable and will understand weather related issues. I don't think they work weekends.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
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January 12, 2019 02:12PM
To add to what Honny said.... any MSC whose schedulers do not put your safety first are just not worth your time at any time of the year.

My policy is that if schools near home or along the way to the shop, are closed for poor driving conditions, I stay off the roads. For a weekend with significant snow or ice, assume that schools would close. In my area, many public facilities, entertainment venues, and civic and religious venues cancel activities, which I equate with school closings for weekend travel.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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January 13, 2019 02:53AM
I have the same problem with snow and can't reschedule during the week. I frustrating situation.
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January 13, 2019 02:53AM
I have the same problem with snow and can't reschedule during the week. I frustrating situation.
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January 13, 2019 01:45PM
Thanks for your input. The snow ended early enough that the main roads are clear now. Crisis averted! (But still waiting on that email reply...)
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January 13, 2019 04:32PM
Well, I didn't have trouble driving to the airport, but apparently plenty of airport employees did. The poor guy filling in at the boutique purse store knew nothing about them. He had to make phone calls moving people all around to cover for breaks. Also, he was working two stores at once and had to keep darting across the hall everytime someone entered that store.
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January 13, 2019 04:40PM
Oh my! Adventures in MS !

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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