@Lorri Kern KSS wrote:
@Eric in Tampa wrote:
@walesmaven @SoCalMama I wouldn't say that I've given KSS schedulers like Pet any flack. More like the other way around, especially when they were wrong in principal. While Pete has never scheduled a shop for me, I've accepted work from Sally, Lorri, and Kim. I found Sally to be quite rude, and with a bad attitude whenever I wouldn't accept offers to do her monthly parking valet jobs at multiple locations. She would call me on my cell phone more often than emailing me. While Lorri has asked me via email to do the same monthly parking valet jobs for something like $10 a location, her responses to emails were borderline condescending. I found this to be surprising, given that she's been a business owner within this industry for quite some time. To put it more candidly, her communication absolutely sucks. I used to give Lorri Kern the pass due to her demonstrating that certain "Boston hospitality." It was only after I started working in Boston at least 2-3 times a year over the last 6 years that I realized that the folks in New England aren't so bad, and that like anywhere else in the US, that certain hospitality is not necessarily true for this region. While I have no doubt that she is probably a good MSC scheduling owner where the company loyalty is obviously demonstrated by schedulers like Peter, my biggest hope with her is for improved communications with shoppers. But that is all that this is- hope. I won't hold my breath.
The only one that I found to be respectful (as well as prompt in replies) has been Kim. I've had no issues, and I found her to be reasonable and understanding.
Sally retired from KSS 2 years ago after working with us for 12+ years. I'm sorry you had a bad experience but I think if you do research, you'll find most shoppers LOVED Sally. She was pretty amazing and super patient and nicer than 99% of the people I know.
If you accepted work for Kim, that means you work in NV. You have a PI License? Kim ONLY schedules in NV (and has for 18 years working for KSS). I don't see you on our list of people that have legal work standards in NV, so this is baffling to me.
As far as me asking you to do valet parking assignments? I don't schedule any of those, so I have no idea what you are talking about.
Also - Boston hospitality? Seriously? I just moved here 6.5 years ago. I was born in Alabama, I grew up in Charleston, SC and Winston-Salem, NC - I moved to California when I was 21 and lived on the West Side of the country until 6.5 years ago. I am 50. so for 43.5 years, I had Southern and Western hospitality. But now I live in Boston and I'm still the same nice, kind hospitable person i was for 43 years prior to moving here.
I find your generalizations offensive and irrelevant. Most people in Boston I know are super kind as were the ones I knew in AL, NC, SC, CA and AZ.
Just wow.
@Lorri Kern KSS You don't see me on your list? I don't think that you are looking hard enough. I do not have a PI license...I have had a current Nevada work card since 2015. I find it interesting that you are alluding that I am not qualified to work in Nevada, when the state of Nevada PILB says otherwise. I'll even scan my card and email it to you right now, since it is currently in my wallet. This is exactly what I am talking about with you when it comes to wrong presumptions.
And BTW, you HAVE reached out to me on more than one occasion regarding parking assignments (not in Florida). This has been in another state with monthly rotations between four large hospitals. This goes back 3-4 years ago. Sally originally scheduled these, yet you actually stepped in on more than one occasion asking me to do them given that I've done them on multiple occasions then. You expressed (very vocally) your disappointment then when I couldn't accept them, yet as I mentioned then, I did not believe that the value proposition of what you were offering justified realigning my work schedule to accommodate you. I've emailed you on end (no responses), as well as phone call attempts. Hence my aforementioned comment that I think that your communication is either lacking (my exact comment was that it sucks), or that you have taken a personal slight against me for whatever reason. I really don't know. I've even sent you a very sincere and serious email several months ago. In your typical fashion, no response, no acknowledgement.
Given my experiences with yourself (a mix of both positive and negative), Sally (mostly negative), and Kim M. (all positive), what you are ascertaining doesn't make my experiences any less true. You may be well-regarded my many, yet your actions and correspondence with me over the past few years has been disappointing.
I don't doubt that you are nice, yet you haven't given me that same courtesy for several years now. But seriously, you really have to do better with your communication for ALL of your shoppers, and not a select few.