I hadn't noticed but none of my deposits from when I started working with Bare in July have actually been deposited to my account. I had received emails from them stating each month that payment was sent and would be in my account in a few days. I expected that they would show up but never verified. I know my bad on that one.
I emailed the company. The financial assistant that responded said their records show that the deposits were made, and she sent me a spreadsheet showing the amounts, dates, and other various account info saying each one was reconciled.
I checked my account statements line by line and found nothing from them and no deposits that matched the amounts with a different name just in case they use something else. I emailed the company again letting the person know that I was unable to find the deposits. She responded by sending me my account number and routing number they have on file so I can confirm that they were accurate.
I confirmed the numbers were accurate. I asked now what? I was told to call my bank. So, I called my bank and after a very long time on the phone with my bank I was told they could find nothing ever from Bare International being deposited into my account. I asked for them to check around the dates Bare's spreadsheet said the deposits were made and see if any other companies deposited amounts matching Bare's deposit amounts for those dates. Nothing again.
The banker asked me to hold. Came back and said there was nothing that him or his supervisor could find that would make sense and nothing that they could find anywhere from Bare International in my account. They said I should call back with the Bare financial assistant on three-way so we could all talk and see if maybe there was some error on their end while imputing the deposit.
I explained to Bare's financial assistant what the bank said via email and have had no response in two days. However, every time we emailed up till this point, I had gotten a response really quickly like 1-2 hours after I sent my message.
I am owed like $500 otherwise I might not worry about it. Honestly, I don’t know what to do this is my first time I have ever anything like this happen. Anyone else have experience with this kind of situation? Or any ideas on what I should do next? Any ideas would be very appreciated.