I have just started a new mystery shopping service. For the past six months I've been using Prophet software but it is just too difficult for a novice person like me. Does anyone have any suggestions for an extremely user friendly software or platform? Thanks.
Prophet is a platform which some MSCs use to list shops and to receive reports. The other major platform is Sassie. Some MSCs use the Sassie platform. It is different. I am not going to say that it is easier or harder, just different. I don't find either hard to use, and I go back and forth on a daily basis. This listing claims to be a listing of all Sassie MSCs. I don't know if it is, but there are a number there for you to start signing up with: [mysteryshoponline.com] Some MSCs use their own proprietary listing and reporting platforms. Two that come to find are Maritz and Marketforce. Another "shared" platform is iSecretShop: [isecretshop.com]
Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008