Software

I have just started a new mystery shopping service. For the past six months I've been using Prophet software but it is just too difficult for a novice person like me. Does anyone have any suggestions for an extremely user friendly software or platform? Thanks.

billm

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Prophet is a platform which some MSCs use to list shops and to receive reports. The other major platform is Sassie. Some MSCs use the Sassie platform. It is different. I am not going to say that it is easier or harder, just different. I don't find either hard to use, and I go back and forth on a daily basis. This listing claims to be a listing of all Sassie MSCs. I don't know if it is, but there are a number there for you to start signing up with: [mysteryshoponline.com] Some MSCs use their own proprietary listing and reporting platforms. Two that come to find are Maritz and Marketforce. Another "shared" platform is iSecretShop: [isecretshop.com]

Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008
iSecretShop is idiot proof.

The internet doesn't make you smart. It makes you good at regurgitation.
I disagree. (I've helped folks on the iSS forum who could not figure it out.)

@HonnyBrown wrote:

iSecretShop is idiot proof.

Hard work builds character and homework is good for your soul.


Edited 1 time(s). Last edit at 02/09/2019 08:28PM by MFJohnston.
Thanks for your help. I've just contacted ISecretShop. Does anyone know what their pricing is? Shopmetrics was too expensive for a small startup like me.

billm
You will have to ask them directly.

If you don't have a ton of clients, you can do this without a job board at all. Simple web sites are cheap and you can assign everything through email. (A number of MSC's do this.)

@matternc131gmail.com wrote:

Thanks for your help. I've just contacted ISecretShop. Does anyone know what their pricing is? Shopmetrics was too expensive for a small startup like me.

Hard work builds character and homework is good for your soul.
I understand what you're saying about the email and customers but what about the preparation of the surveys and reports to clients. Is there a cheap website or software for this?

billm
I'm sorry matt. I thought you were asking as a shopper, not as an MSC.

As an MSC, what problems were you having with Prophet?

The internet doesn't make you smart. It makes you good at regurgitation.
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