Caution. My story

Myself and my wife have worked for INTELLISHOP for years with a 10 rating. They ask me for an immediate shop of a well known hamburger business. As I was taking the required pictures it started storming. Just 1 pic of the several did not meet Intellishops favor. Guess what ? No Pay. They even refuse a simple conversation with me via email. They lose 2 great shoppers because of this. CAUTION.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

Seems par for the course with them. I'm surprised you lasted years.

______________________________________________________________________
Seriously, nobody cares that you're offended.
I was with them for several years also and deactivated my account. I followed the guidelines perfectly (or so I thought) but because it wasn't what they wanted they said they couldn't pay me. Their guidelines weren't clear and was left open for interpretation. Some schedulers are flexible and submit to the client anyways, but Intellishop won't budge. I couldn't work with them anymore. There are plenty of other MSC that won't play these games.
Sorry that happened to you. I don't feel any guilt when I drop a MSC, but it would sting a bit if it were the other way around - even if I didn't want to work for them anymore.
Sarge, Welcome to the Forum! Sorry you had a bad experience with Intellishop. Many shoppers have posted here about other-than-happy experiences with them, while a few shoppers never seemed to have any issues with them. It's distressing when something like that happens. If you aren't already, maybe you could sign up with more companies. Most of us here, whether full time shoppers or part-timers like myself, are signed up with at least 100 companies, even more. At the bottom of each page on the Forum here, you will see a link to the "Official List of Mystery Shopping Companies". These are legit companies with links to sign up with them. Bear in mind, while all the companies on this list are legit, NOT ALL have good reputations with shoppers, (such as Intellishop!). You can search the companies here on the Forum, and sign up with those that seem to have good reviews by the majority of shoppers. Just a suggestion. But don't give up....they're not all like Intellishop!!
@Sarge wrote:

Myself and my wife have worked for INTELLISHOP for years with a 10 rating. They ask me for an immediate shop of a well known hamburger business. As I was taking the required pictures it started storming. Just 1 pic of the several did not meet Intellishops favor. Guess what ? No Pay. They even refuse a simple conversation with me via email. They lose 2 great shoppers because of this. CAUTION.

Sorry Sarge. I thought they were fairly lenient for those photos if this is the drive through QSR that is often discussed here. The sample photos even show some taken through the car windshield. Also it is not necessary to even capture the entire menu board. Did they tell you what was wrong with the picture and which one was it?
I have done a lot of these shops... (over 50). They have all been accepted - including one where my picture of the drive-thru window was terribly blurry. The directions are very clear that there is a "no do-over" policy with the pictures for this shop.

I, too, am curious: What was wrong the the photo in question?

Hard work builds character and homework is good for your soul.
@Sarge, Hello!
I came in to post the same thing. Thought I did a little search before posting. BAM! your post. They are the worst company. I'm out and done with them. I have the 10 rating with them and with any companies I work for. Today got an email from Caitlyn Reeder <Caitlyn.Reeder@intelli-shop.com> saying my ONE picture I took was the wall and not the drive thru lane. I still have the picture. It's the side building leading toward the pickup window. They said it's a wall. I told them in THEIR instruction 5c, we are to take picture of drive thru lane/side building. That was the side building leading to the pickup. I didn't violate anything. This is my last string and last chance with them. Been tolerating the fiasco of paypal refund with nobrainer people working there who don't know how to reconcile our refund long enough. They probably lost some money from people not refunding them back of their paypal mistakes which was unbelievable mistake 2 months in a row. And this is how they tighten up budget, not paying those who do their job while they keep sending begging shoppers to take the assignment. Low ethic. They will one day reap what they sow.
Sorry, only registered users may post in this forum.

Click here to login