SENTRY PAYMENT --- again

I have been unable to sign on with either the instant account or the micro deposits and I am owed in excess of $500.....any help or ideas. I am very concerned about getting paid after several back and forth conversations by email with the owner of the company. I am told my amounts are not correct and they should be under 10 cents. The main SEPA page states they will be under 20 cents, which they are. Very very concerned! Any ideas?

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Sorry to hear about that. The owner of Sentry posts here so you will be offered help soon. He is very good about responding here.

Kim
**Corrected date**

@dedot

You will be paid for the assignments you completed for our company. Full Stop.

The first request for assistance you submitted to us was on Friday, March 8, 2019, at 5:26 PM. The money you are owed is for assignments completed going back to June 2017(that's not a typo). I've responded to each of your inquiries in a timely manner and I am trying to provide assistance to address the issues you are experiencing. I'm unsure why you believe you are not going to be paid.

In fact, I checked your profile this morning and found your bank was verified so I processed payment for the two unpaid invoices. The third invoice, from June 2017, was paid in August 2017.

Edited 1 time(s). Last edit at 03/13/2019 06:52PM by Sentry Marketing.
@dedot
Is the situation remedied? To my knowledge, Sentry has never had any issues paying folks.

@Sentry Marketing
It's great to get the clarification here. However, for clarity, please check the date you were first contacted for assistance: The date you posted is in the future.

Hard work builds character and homework is good for your soul.
Still no payment........the above comment states it was initiated on the 13th. and is still not showing. Wouldn't the bank have a record that the payment was initiated?
Payment is in transit.

No. Your bank will not have a record of payment until the funds are sent to them.

As is detailed in the messages we sent to you, you will receive an email when the transaction moved into Processed status. This usually takes four business days. With your payments being initiated on the 13th, it is expected that the funds will be deposited into your account no later than Wednesday. It is possible the funds will be deposited into your account on Tuesday morning.

We also sent proof of payment for the assignment that was completed in 2017.
@dedot

Based on our records, the funds were deposited on Tuesday, March 19, 2019.

@dedot wrote:

I received payment late this week. Thank you for your help.
My GF got that email about DWOLLA (removal of transfer option). By the time she went there, DWOLLA had deleted her account info during their update, since she had never used it before in ~ 3 years. SMG showed said she had been paid (though they shorted her), and DWOLA said she had no account. She's worked with both SMG & DWOLLA to rectify this, and tried to set up a new DWOLLA account, but no good. DWOLLA screen says her account is suspended, won't let her logon,and something about SMG will have to establish her accoun. As for SMG, well ... she emails!!!

All the while, this is being done mostly with emails, since few MSC's will actually call and work something out human-to-human. She's probably out the money, and that really bites. I think It was her first shop for that company on 11/30/18 at a Cantina Laredo, the only MSC she shops for that uses DWOLLA, and I got her to do it!

I've shopped for SMG several times before, with few hitches, and the shop is available again now. But I won't touch them again, until she gets helped, and paid for her work!

Edited 1 time(s). Last edit at 04/06/2019 07:12AM by donmax.
@donmax

I assisted your girlfriend with the last request for assistance she filed in February. On 2/7 I provided her with the link to sign up for an account in SePA. We have not received any followup communication since 2/7.

Based on my review today, she was able to sign up, log in and add a bank account to her profile.

Payment for the assignment in question has been processed. The funds will be deposited in 4 - 5 business days. If your girlfriend needs any additional assistance, please have her email help@sentrymarketing.com.

You've breached the terms of service for this forum by naming our client in your post. And referring to us as @#$%& in your other post is less than professional.

@donmax wrote:

My GF got that email about DWOLLA (removal of transfer option). By the time she went there, DWOLLA had deleted her account info during their update, since she had never used it before in ~ 3 years. SMG showed said she had been paid (though they shorted her), and DWOLA said she had no account. She's worked with both SMG & DWOLLA to rectify this, and tried to set up a new DWOLLA account, but no good. DWOLLA screen says her account is suspended, won't let her logon,and something about SMG will have to establish her accoun. As for SMG, well ... she emails!!!

All the while, this is being done mostly with emails, since few MSC's will actually call and work something out human-to-human. She's probably out the money, and that really bites. I think It was her first shop for that company on 11/30/18 at a Cantina Laredo, the only MSC she shops for that uses DWOLLA, and I got her to do it!

I've shopped for SMG several times before, with few hitches, and the shop is available again now. But I won't touch them again, until she gets helped, and paid for her work!


Edited 1 time(s). Last edit at 04/06/2019 02:38PM by Sentry Marketing.
@Sentry Marketing wrote:

@donmax

I assisted your girlfriend with the last request for assistance she filed in February. On 2/7 I provided her with the link to sign up for an account in SePA. We have not received any followup communication since 2/7.

Based on my review today, she was able to sign up, log in and add a bank account to her profile.

Payment for the assignment in question has been processed. The funds will be deposited in 4 - 5 business days. If your girlfriend needs any additional assistance, please have her email help@sentrymarketing.com.

You've breached the terms of service for this forum by naming our client in your post. And referring to us as @#$%& in your other post is less than professional.

@donmax wrote:

My GF got that email about DWOLLA (removal of transfer option). By the time she went there, DWOLLA had deleted her account info during their update, since she had never used it before in ~ 3 years. SMG showed said she had been paid (though they shorted her), and DWOLA said she had no account. She's worked with both SMG & DWOLLA to rectify this, and tried to set up a new DWOLLA account, but no good. DWOLLA screen says her account is suspended, won't let her logon,and something about SMG will have to establish her accoun. As for SMG, well ... she emails!!!

All the while, this is being done mostly with emails, since few MSC's will actually call and work something out human-to-human. She's probably out the money, and that really bites. I think It was her first shop for that company on 11/30/18 at a (client name removed), the only MSC she shops for that uses DWOLLA, and I got her to do it!

I've shopped for SMG several times before, with few hitches, and the shop is available again now. But I won't touch them again, until she gets helped, and paid for her work!

@SentryMarketing
I'm sorry that you have to deal with shoppers like this.I hate to be lumped into this group of people some days, most days ...
@SoCalMama - You are not lumped in with any group. The reality is that the vast majority of shoppers we interact with are very nice, pleasant to deal with and they maintain a professional demeanor. Of course, some people are difficult to deal with and that can make for long days.


@SoCalMama wrote:

@Sentry Marketing wrote:

@donmax

I assisted your girlfriend with the last request for assistance she filed in February. On 2/7 I provided her with the link to sign up for an account in SePA. We have not received any followup communication since 2/7.

Based on my review today, she was able to sign up, log in and add a bank account to her profile.

Payment for the assignment in question has been processed. The funds will be deposited in 4 - 5 business days. If your girlfriend needs any additional assistance, please have her email help@sentrymarketing.com.

You've breached the terms of service for this forum by naming our client in your post. And referring to us as @#$%& in your other post is less than professional.

@donmax wrote:

My GF got that email about DWOLLA (removal of transfer option). By the time she went there, DWOLLA had deleted her account info during their update, since she had never used it before in ~ 3 years. SMG showed said she had been paid (though they shorted her), and DWOLA said she had no account. She's worked with both SMG & DWOLLA to rectify this, and tried to set up a new DWOLLA account, but no good. DWOLLA screen says her account is suspended, won't let her logon,and something about SMG will have to establish her accoun. As for SMG, well ... she emails!!!

All the while, this is being done mostly with emails, since few MSC's will actually call and work something out human-to-human. She's probably out the money, and that really bites. I think It was her first shop for that company on 11/30/18 at a (client name removed), the only MSC she shops for that uses DWOLLA, and I got her to do it!

I've shopped for SMG several times before, with few hitches, and the shop is available again now. But I won't touch them again, until she gets helped, and paid for her work!

@SentryMarketing
I'm sorry that you have to deal with shoppers like this.I hate to be lumped into this group of people some days, most days ...
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