Hi, I would like to read what others would do in this situation?
* Picked up an Internet inquiry shop from them with a 2-day shop period.
* Sent out my initial inquiry on the second date of the shop date window and filled in part of the report.
* Followed their shop guidelines and waited for the company to respond to my inquiry within 48 hours.
* After 48 hours have passed, I tried to finish my report but discovered that the shop was removed from my list.
* I emailed BestMark immediately re. the missing shop and that I wanted to complete the rest of the report. I also explained that I was waiting for the required 48 hours to pass but I have not received any response from the company.
* BestMark replied to say that this shop was auto canceled this morning and was picked up by another shopper. They can not reinstate the shop for me.
The shop fee is low, but I feel cheated because I have done my parts: read through all their shop documentation, researched the products on the company's website, sent out my inquiry, filled in part of the report up to the company's response questionnaire, and waited for the time to pass to finish the report, BUT I will not get pay for this shop because it has been auto canceled and reassigned to another shopper.
What do you think of that? Thanks in advance for responding.