Any issues with GFK?

I did a car shop for GFK in early February. The last few car shops I did, they paid surprisingly fast, within days. For this last shop, I heard nothing, received no feedback. I sent multiple emails, and did not hear back from them. I checked again, and it said "excluded with full pay." I have not been paid. I sent another email just before.

Any idea what this means? I was at the dealer for an hour, and then had to write the report. Has anyone had issues with them? Thanks.

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@Niner wrote:

I did a car shop for GFK in early February. The last few car shops I did, they paid surprisingly fast, within days. For this last shop, I heard nothing, received no feedback. I sent multiple emails, and did not hear back from them. I checked again, and it said "excluded with full pay." I have not been paid. I sent another email just before.

Any idea what this means? I was at the dealer for an hour, and then had to write the report. Has anyone had issues with them? Thanks.

"excluded with full pay" means they are not going to either submit the report to the client or get paid. They will still pay you. I wouldn't worry and I would give them the benefit of the doubt that the payment hit a glitch and you will be paid soon.
That is probably something you will never know. smiling smiley

Just be grateful that the MSC will be paying you the full fee.

The exclusion could be on the part of the Client.

IMO,GFK is known for doing the right thing. smileys with beer So, be blessed.

Edited 1 time(s). Last edit at 03/24/2019 02:28PM by sojo917.
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