Sometimes we just need to vent.
Here is a safe place for that!
I've been shopping for Marketforce (but not that portal) for 10 years. There have been changes I do NOT like (we used to be able to correct reports), but all in all, they have been more than fair to me over the years.
I have had pay issues, and they ended up sending the funds in the following pay cycle.
Good luck.
(And it's ALWAYS a good idea to check every fee with EVERY MSC!!! And I've found, in particular, if the scheduler says "Oh, yes, we'll pay that bonus. Go ahead and confirm the shop and I'll change the pay later." LOL!!! Double and TRIPLE CHECK for that followup!)