Hi friends! I did two mystery shops for Ath Power last year in 2018 and I thought that payment came to me automatically through Bill.com. I did two more shops for them this year in April, payment was supposed to be June 15 and I have not been paid.
I logged into Bill.com this morning and there is a "Past Due" Invoice created for me for Ath Power, that apparently needed to be sent. So I sent it to my scheduler's e-mail.
I didn't create the invoice for them in Bill.com. I don't know who did, but I'm assuming Ath Power did. I'm so confused by the fact that THEY create an invoice in your account, but I still have to "send" it to them to get paid?? Why don't they just pay me in the first place?, instead of creating an invoice for themselves that just sits in my account. Having to send them their own invoice seems illogical. I've searched their IC Agreement and there is no mention in it of how to get paid! (Am I missing it?!)
I also contacted my Scheduler through their Help form but haven't heard back yet. Any tips welcome. Thank you.