@Pw21 wrote:
Guess I am the one they always ask
I’m more than happy to travel to dalian. still waiting to see how long it gonna take them to reverse the hotel stay payment(7 weeks now, still counting) , before I take on more
@SteveSoCal wrote:
@bgriffin I'm going to doubt that you would find them worthwhile or profitable enough. I've done a few of those particular assignments and there's a reason why they sit unclaimed.
I think they are betting more on locals with a decent command of English to complete the shops, and that's a mistake. If you want to travel deep into China for $50 with no overnight stays covered I'll be happy to forward your name.
@MickeyB wrote:
@Pw21 wrote:
Guess I am the one they always ask
I’m more than happy to travel to dalian. still waiting to see how long it gonna take them to reverse the hotel stay payment(7 weeks now, still counting) , before I take on more
@SteveSoCal wrote:
@bgriffin I'm going to doubt that you would find them worthwhile or profitable enough. I've done a few of those particular assignments and there's a reason why they sit unclaimed.
I think they are betting more on locals with a decent command of English to complete the shops, and that's a mistake. If you want to travel deep into China for $50 with no overnight stays covered I'll be happy to forward your name.
If you haven't been in contact with them about the reversal not happening you will want to initiate that now. It has been my experience that CHG does not as a matter of course require the hotels to prove that the reversal has been made before releasing the report to them.
While some reversals happen without issue, a fair number (especially those outside of the US) seem to require follow up - and having to wait up to six months, while not common, is not out of the question. The earlier you start the process the hopefully faster it will go.
@Niner wrote:
I was getting assigned many shops, scoring consistent 100's, and now I am getting ignored. I have done thirty or forty shops for them, so it's frustrating. They choose when they reply. I asked a simple question and never got a reply, which is common.
@felix wrote:
The report is always sent to the client before the reversal -- that gives them an opportunity to review it and approve it before sending it to their accounting department for reversal. No client reverses/reimburses without seeing the evaluation.
@MickeyB wrote:
@felix wrote:
The report is always sent to the client before the reversal -- that gives them an opportunity to review it and approve it before sending it to their accounting department for reversal. No client reverses/reimburses without seeing the evaluation.
That’s not at all the case for every other hotel shop I do for every other company that reverses. Or do you just mean that’s not the way it is with Coyle? In which case yes, I concur - the reversal doesn’t happen until after the report is received... if it happens at all.
@LindaM wrote:
Because the other shopper probably canceled?
@felix wrote:
The exchange rate is set for the date the evaluation is performed and not the date you are reimbursed -- you do know that, right? So if you do a dinner on 8/13, you are paid the exchange rate for that day and not for 9/30 when the reimbursement is issued. You aren't 'losing money'. Also, you are competing against 10, 20, 30 or more evaluator's for assignments so you are not going to get all those you request. After you submit your request, you shouldn't be emailing the scheduler anyway, because they will see that you applied already. It's very possible that the email exchange gets lost and that is why you don't get assigned to evaluations you feel entitled to -- they are dealing with hundreds of emails a day.
@Nimi wrote:
I am losing money because they apply the XE rate which no bank applies. If you are American then the exchange rate issue does not concern you. You pay in dollars, you get reimbursed the same amount. Not the same when I am paying in multiple local currencies across the world.
@Book wrote:
I have a feeling they aren’t flexible on these policies. I guess if you asked them to apply the rate favorable to you they might not play ball. They will probably say they’ll get someone else to do the assignment.
Anyone know different?
@felix wrote:
If you do a dinner on 8/13, you are paid the exchange rate for that day and not for 9/30 when the reimbursement is issued. You aren't 'losing money'.
@felix wrote:
After you submit your request, you shouldn't be emailing the scheduler anyway, because they will see that you applied already.
@LindaM wrote:
They have a chef driven restaurant group that has one of the most ridiculous list of demands. In one of the earlier shops I did for them back a couple of years ago, all I had to do was ask about private dining. Now they have a list of musts, including asking about hours of operation, mailing lists, complaining about food, mention a special occasion, and then introduce self as a global event planner and leave an email.
My goodness.
@LindaM wrote:
It’s hard to pick and choose when we don’t have all the details ahead of time. They should have the assignment sheet posted in the description before we apply. Honestly I never would have picked this shop knowing what is required.
@SteveSoCal wrote:
@LindaM wrote:
It’s hard to pick and choose when we don’t have all the details ahead of time. They should have the assignment sheet posted in the description before we apply. Honestly I never would have picked this shop knowing what is required.
Agreed, and that's why threads like this are important. They are never going to disclose all of the details...simply because they don't have enough time to keep up with basic scheduling, so more time-intensive tasks like that will never get done.
Sometimes you gotta take one for the team!
@MickeyB wrote:
To play devils advocate - Since the assignment sheets/client objectives are already done and given to you once assigned, it wouldn't take any more time to post it on the description that is visible before you apply.
I have that attitude too. Drop everything and take care of me.@SteveSoCal wrote:
@MickeyB wrote:
To play devils advocate - Since the assignment sheets/client objectives are already done and given to you once assigned, it wouldn't take any more time to post it on the description that is visible before you apply.
Ah, but those who create the objectives and upload them may not be the same as those who post the assignments...and I've had a restaurant sitting for weeks. One that I've spoken tot he scheduler about, am well qualified for, is due next week, and is the only restaurant in my area that I have not been to.
It's like the workload too overwhelming for them to simply take the time to click the button that assigns me the shop.
Deleted. Naming client and MSC is a forum violation. You are welcome to re-post, without the violation.