Can you reach out to who ever scheduled the shops for you?
They have a WEIRD payment system. If you did the shops in February, you should have received an e-mail from the payment processing place sometime in April. Does your e-mail go that far back? IIRC, you do have to take some action after receiving the e-mail (I think it was decline or accept; declining would result in a physical check being mailed to you).
Good luck, and keep us posted
(And I have talked to them by phone more than once.)
Edited 1 time(s). Last edit at 09/25/2019 03:54PM by ceasesmith.