On a Saturday in September, I applied for a shop that had a due date of the following day. The location was about to close, and is closed on Sundays, but I applied for the shop anyway, thinking someone would be viewing my application. In the box that pops up asking why I felt I could do the shop, I explained that the location was closing, would be closed the next day, and asked if the date could be extended to Monday. I hit send, and immediately received an automated email stating that I had been assigned the shop.I then sent an email to the address they post at the bottom of every email explaining what happened, and waited.
Sunday I started receiving automated emails telling me that my report was overdue. Monday morning I sent another email, but still received no reply. There was no scheduler listed, so I emailed a scheduler I had contacted previously for another shop. I received an email from the scheduler within a couple of hours explaining this was not her project, but she assured me she forwarded my message to the proper person. Wednesday morning I received another email stating I had been assigned the location, and it now had a new due date, which was the following day. Mind you, there was still no direct reply from anyone regarding the shop.
I printed off the guidelines, and prepared. Wednesday morning I checked my email, and still had nothing from anyone at IPSOS. I completed the shop by 3:00pm, and decided to do it when I got home. I logged on, and the shop was no longer in my inbox. I checked my email, and still nothing from anyone from IPSOS, other than email blasts for "urgent shops."
I sent another email right away asking what happened, and long story short, it's almost two weeks later, and I still have heard nothing to what is now numerous emails. The only person who bothered to acknowledge me couldn't help, but at least had the common decency to reply to my email.
To make matters worse, I now have to chase down a payment that didn't arrive last Friday. I am beyond frustrated.