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Help at IPSOS

October 08, 2019 02:47AM
A couple of years ago, I needed help getting paid from IPSOS. I had changed my Paypal email address, made all the notifications and still didn't get paid for months. Finally I got help from Bhaveesha Siyani. Now I need help again, I sent an email and it bounced. Does anyone have an address for someone to solve payment problems when all else fails?
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More Discussions About Ipsos Mystery Shopping (All Companies)
October 08, 2019 04:28AM
Sadly, no. There are plenty of discussions lately about this issue but I don't know anyone that has found a person at IPSOS that responds. If you find someone, please share. I'd love to get paid the shipping on a job I completed last year that they forgot to add to my pay.
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October 09, 2019 01:12PM
mspayments@ipsos.com

I used this last in 2017, and they replied. Maybe it still works. Good luck!
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October 09, 2019 08:01PM
The couple of times I've had a question or problem, I've just emailed the Summit scheduler and gotten a response.
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October 09, 2019 10:40PM
Even with payment issues?
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October 10, 2019 05:10AM
In my experience, Summit's usual response is to say that it's not their area but they will forward the concern on to someone at IPSOS or occasionally just to say sorry it's not their job and leave it at that. In the end the result is the same, IPSOS doesn't fix the issue or make contact with the shopper. Bhaveesha was a great help a few years ago but I haven't heard back from her in a long time.
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October 10, 2019 09:35AM
I liked Bhaveesha, too.
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October 29, 2019 02:41AM
Sad. And NOT at all good.

Edited 1 time(s). Last edit at 10/29/2019 02:43AM by Chicityshopper.
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October 29, 2019 03:38AM
I just e-mailed my scheduler and asked her to forward the e-mail to the appropriate person.

Pay issue resolved shortly after, as I got an e-mail from someone at IPSOS who asked what the specific problem was, and then she fixed it.

Don't know if I kept the e-mail, and it was from...March or April.
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