When performing the Maritz "Blue" gas station shops, there is a question in the debrief asking about Diesel pumps under the main canopy.
"QDiesel1_Retail – Were there any stand-alone diesel pumps under the retail forecourt canopy?"
Next, if there were, it asks how many and then if they had diesel POP.
So far, no problem. Sometimes there are, sometimes no.
Then, further down, the question is asked about the nozzles:
"QDiesel2_Retail – Did the diesel nozzles have a Synergy Gray or Green Nozzle cover in place on all diesel nozzles?"
Bullet points are added for further clarification:
• This applies to ALL diesel nozzles under the primary canopy (not just the “standalone” diesel pumps).
• The diesel nozzles should have a cover as shown below and include a “Synergy decal insert” (either of the below color schemes are acceptable – gray/green).
• If there are not any diesel nozzles at all under the primary canopy, mark NA.
For the gas stations I have done, I just take a good look, take a photo of the nozzles of the diesel pumps or the mixed gas and diesel pumps.
But then, there is an additional comment: "The above applies to all EM diesel nozzles (not just for the standalone diesel pumps)"
Well now, many of the sites I've done have diesel pumps and mixed gas/diesel that state they are dispensing non-"Blue" branded diesel.
There is the quandary: The alert shopper can answer that "Yes", there are diesel dispensers under the main canopy. The shopper also can answer that "No" or "NA" because they are not dispensing "Blue" branded diesel.
The "Diesel Nozzle Clarity" 2 page notification is clear.
Or is it?