Informa Uploads

What format is Informa using for their uploads? I have a project I am doing and am unable to upload my document using either Word or Powerpoint.

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I'm doing an assignment for them tomorrow. I've always used paint (png) screenshots in the past and that's what I will attempt tomorrow. I'll check back in and post about it.
I have a little note next to my link to Informa log-in reminding me that my photos will only upload if I access their site from Firefox.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Hello,

It seems as though Sassie will only allow uploads from certain browsers. Firefox no longer works for uploads. Google chrome has been our new go to browser. If your files will not upload try using Google Chrome and all your issues should be resolved.

Thank You,
Briana Baca

Briana Baca
Field Director (In-House Scheduler)
Informa Research Services
Bgoldman@informars.com
I always use Google Chrome. Good to know. And paint (png) screenshots will suffice? I could see where Word and Power Point files (what the OP has been trying) might be too large for the website to accept. Is that the case?
Yes PNG, JPG, DOC and PDF files will all work. There are no shops that would require the upload of a PowerPoint file.

Briana Baca
Field Director (In-House Scheduler)
Informa Research Services
Bgoldman@informars.com
Paint is the default program on my computer for screenshots and is what I have been using for about a decade or more for MS uploads. Good to know I don't have to do anything different.

OP, hope you get it figured out.
Briana - I can assure you that I was using Chrome and every time I attempted to upload a doc file I got an error message. I used Paint this morning and was able to upload. I've done Informa projects in the past with no problem using the doc files. This was my first project using the Sassie platform. It might be useful to put information in the instructions regarding browser and app to use for screenshots.
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