It seems as though Sassie will only allow uploads from certain browsers. Firefox no longer works for uploads. Google chrome has been our new go to browser. If your files will not upload try using Google Chrome and all your issues should be resolved.
Field Director (In-House Scheduler)
Informa Research Services
I always use Google Chrome. Good to know. And paint (png) screenshots will suffice? I could see where Word and Power Point files (what the OP has been trying) might be too large for the website to accept. Is that the case?
Briana - I can assure you that I was using Chrome and every time I attempted to upload a doc file I got an error message. I used Paint this morning and was able to upload. I've done Informa projects in the past with no problem using the doc files. This was my first project using the Sassie platform. It might be useful to put information in the instructions regarding browser and app to use for screenshots.