I recently got back into mystery shopping. While applying for shops, I found out that I was blackballed due to erroneous information on the Maritz site. They have it listed that I flaked on seven shops in 2008, which I did not do. (Kern Scheduling was very nasty to me about this). A Maritz employee relayed to Kern that "shopper called in and canceled on Cadillac 3 part shop. She had some excuss about a mailbox story. She is not going to be a reliable shopper" (sic). Mind you, these flakes were allegedly from 2008. I called Martiz, and they assured me that this information was not correct and that they would correct it. It has been three weeks. I have done two large shops for Maritz, but they still have not fixed the information, and I am still getting turned down by other companies due to this incorrect information. I have emailed Martiz, no response. I have called Martiz (recorded calls), who assured me there would be a correction made with follow up (has not happened). Any suggestions? I am at my wit's end with this company.
Edited 1 time(s). Last edit at 11/21/2019 08:46PM by Shoprgyrl.