I stopped doing the fast food drive-through shops for DSG. In one, I reported that the display screen in the drive-through was "not working. The screen was black." The editor flagged it (along with six other items) and asked "What was wrong with it?" Having had trouble with this editor before, I replied "As indicated in the report, the screen was not working. It was completely black. I can go back and ask the manager to let me look through the electronics of the screen system, but I doubt that they'll let me."
In another report for the same client, the same editor asked for a critique of the food. The only question about the food in the report asks "Was the food tasty?" (or similar language). There is no space for comments unless you say "No." These are $6 shops, where the reimbursement($5) doesn't even cover the cost of an average order. I told the editor that if she wants a food critique, they'll have to pay more than $6. In her same email, she asked another question of me. I reported that I had been told to "Drive around back" to wait for my food. The editor asked if I had been told to "pull backwards." In a drive-through? How do you pull backwards?
Anyway, I've stopped taking their calls. It makes me mad because they have another shop that I like.
By the way, DSG calls two or three times a day.
(Please note my use of two spaces after a sentence. Been doing it that way for sixty years.)