Help! I need advice and can't contact Market Force.

Today I did a breakfast shop and a lunch shop for Market Force. I reported the breakfast shop immediately on the form for the lunch location. When I got home and was about to report the lunch shop, I realized my mistake. It's past the office hours time to call them. I e-mailed, but normally don't get a response for at least 24 hours. That will be too late to "fix" this. The form for the breakfast shop is still on my home page, so I am considering entering the information again. I can't report the lunch shop because the form is no longer available (since I used it to report the wrong location.) If I do, it will automatically be rejected because the same photos would be submitted again. Help! Any advice?

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I'm not advising you, I can only say what I would do: reschedule the shop you cannot report. Yes, you will be out of pocket.

E-mail the help desk, tell them what you did, ask them to CANCEL the shop that you reported, or if they possibly can, reschedule it to you.

Yes, you will be out of pocket

I do believe if you submit the second report, BOTH will be invalidated.

However, I believe this is exacty what a professional would do: apologize, and do your best to "make it right".

Do come back and let us know how it all turned out.

Good luck.

Thanks for your input. I've been a shopper for almost 20 years and have completed thousands of shops. Only once have I made such an error as I did today. The first time wasn't technically my fault. For some reason, my computer messed up the title of two gas station pictures and I submitted the same picture for both shops. Both were invalidated. That's how I know that this situation (which is definitely my fault) would result in both being invalidated if I resubmitted. Re-shopping and losing money is not nearly as important as the responsibility to the company to complete two deadline shops. Like you, I consider myself a professional and want to do the right thing. I re-scheduled one shop for tomorrow and will just have to wait for a reply about the other.

I am sorry if I spoke to you as though you were a total newbie!

Hope it turns out OK.

Hope you get a response from them soon. It is ridiculous that they are so hard to get a hold of within a reasonable timeframe anymore.

Happily shopping the Pacific Northwest. Shopping since 2013

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Help! I need advice and can't contact Market Force.

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