As my first payment has not yet arrived, I do not have any positive comments.
For me, being a non-SmartPhone user, the negatives immediately began causing a problem. My primary bank, while being a participant, does not offer the ability to be a Zelle participant using a computer. Fortunately, I maintain a small account in another bank that does not require a SmartPhone. Upon contacting a branch, though, I was informed that, at the present time, I will be required to physically visit to complete each transaction, but that should cease to be a requirement later this year.
I realize I am, as well as a few others, a minority and that this IS business!
The above conditions were predicated upon my misunderstanding the info I received from a Chase rep., for whom English was not her primary language. After speaking with a different banker, I DO NOT need to visit a branch concerning the transaction now or in the future. In addition, I am altering my statement of no positive comments to read the following: After signing-up with Chase, and discounting the language problem, all aspects of Zelle have occurred in a positive manner. Finally, I was informed that in the future my money will arrive in minutes, as opposed to two days. Assuming that is correct, I raise three thumbs up for Zelle.
Edited 1 time(s). Last edit at 01/17/2020 06:53PM by shopperbob.