I got a denial too for 3 locations out of about 10 that I did and each time they said I used the same photo twice. I filed appeals and asked to see the photo's in question, they never responded, after that I was done, I'm not going to waste my time, if I'm not getting paid. I also just seen they are doing presto for the regular audits as well starting in February, I've done thousands of those kinds of shops and if I start getting burned on them too, I will just work with another companies.